Since the dawn of time, man has strived for excellence and technology. This is evident as the evolution of humans has been at a much more rapid pace compared to other animals. Our discovery of tools and the development of technology to make those tools help us simplify our lives is visible today in nearly every task we perform. From kitchen appliances to medical advancements, technology has made our lives simpler, longer, and well connected.
Time saved by technology is now spent with family, friends and staying in touch instead of performing laborious, repetitive tasks.
If we take the example of a gardener – before the advent of mechanized lawn mowers, mowing a large lawn or raking a large front yard would take hours if not days’ worth of work that can be accomplished in an hour or two today. Housekeeping has been simplified to epic proportions with the advent of robotic vacuum cleaners. Time saved by technology is now spent with family, friends and staying in touch instead of performing laborious, repetitive tasks.
Technology has also made labor-saving devices simpler than before. With the advent of connected touch-enabled devices, time spent re-configuring devices has become a thing of the past. Most devices now support a touch-enabled interface that allows users to communicate with devices and configure them the way they want, on-demand. This feature alone has improved the user experience of many devices tenfold.
More and more research activities today are focused on improving the customer experience of a product.
As devices get simpler, more people accept and begin to use these devices, directly increasing sales and brand recognition. For service-based industries like housekeeping services, professional cleaners, and such, being able to offer their services on multiple device types using apps is now as essential as having a capable workforce.
Many professional housekeeping and home improvement services now allow you to virtually transform your home while you’re away.
Home services mobile apps allow you to specify services for each room of your home or workplace, saving time spent in explaining the work to a contractor or the workforce. This also enables service providers to maintain a list of jobs needed for each room as specified by the customer to reduce any overheads and lapses. This also helps people save time, as they can enjoy their vacations and come back to a clean and refreshed home or workplace.
Food has been affected by technology like never before. Restaurants and food delivery services use mobile applications and food ordering aggregator platforms to ensure that orders can be received in real-time, reducing confusion and extra orders. This also allows a service provider to stop providing a service when they run out of stock, enhancing their customer experience. Technologies like RFID have helped individuals and providers reduce waste by up to 80%, ensuring that leftovers reach the needy and do not get thrown away. Food preservation has further helped home-makers and farmers ensure that food reaches the plate in the freshest state possible. Enhancements to transportation and food preservation technologies have helped in improving the shelf life of food products, directly affecting our quality of life.
The field of medicine has benefited greatly from technology. Life-threatening situations have been reduced to outpatient procedures today. Connectivity has helped doctors help people across borders. Assisting other medical professionals via instant messaging and video is now commonplace. Surgeons today can perform surgeries that earlier took hours, in minutes thanks to technology. Simple surgeries like those for gallstones and stents are now nearly outpatient procedures that let patients go home the same day. The time and effort saved by technology in this field allow medical professionals to improve disease outcomes and increase our longevity. Wearable smart devices have also reduced the necessity of patients to be confined to a hospital room.
In the field of logistics and transport, technology has helped reduce accidents, optimize routes and reduce delivery time. Customers are now able to view real-time data about the whereabouts of their packages instead of relying on updates from the service provider. The availability of real-time weather data and route optimization has also helped shipping companies avoid potential hazards while transportation.
Technology has empowered the field of education greatly. Students and professionals can now learn at their own pace, and educators can provide education to innumerable numbers of students without being physically present at that location. Parents can now know the real-time location of their children’s school transport, helping them reduce wait times at pick-up and drop-off.
For individuals, finding a taxi or a shared cab has never been easier. Services like Uber, Share-a-cab, and Ola help individuals find taxis everywhere around the world. Carpooling and taxi sharing services like Lyft and Bandwagon help people save money and reduce their carbon footprint by sharing resources.
Technology also helps us feel secure. Security cameras now beam data directly to the cloud, helping security professionals reduce crime rates and acting as a deterrent to intrusions and thefts. Robotic watchdogs can identify company employees from intruders using RFID tags, ensuring safety by reducing intrusions and thefts.
Man is a social animal. Our need to communicate with others and the need to know what is going on in the world is a field where technology has had the biggest and the most visible impact. News events are now broadcasted live. We can now see what is happening around the globe in seconds. This has helped mobilize relief efforts in seconds instead of days in cases of natural calamities.
Families can now interact with each other visually no matter where they are around the globe. This has helped bring people together, helping them interact with each other in ways they could never do before. Social networks like Facebook help people connect with those they were not in touch with, for decades. Mobile telephones of today can act as a one-in-all tool that helps you connect with those you wish to in ways we could have never imagined ten years ago. Technology has also had a major impact on social obligations. Gifts for weddings and other life events can be scheduled ahead of time and delivered on time, ensuring that you do not miss an event, even if you are unavailable.
Technology has touched and improved every facet of our lives. Whether we are an end-user of technology or a service provider, we can offer better and more reliable services than what we could do before. What is stopping you from embracing advanced technology solutions for your business? Share the challenges you face with us.